Go to RecovR Support
All Collections
RecovR Dealer Academy

RecovR Dealer Academy

Role-Based training videos and how to articles.

RecovR avatar
30 articles in this collection
Written by RecovR
Role Training Videos

Training & Roles Overview

The roles in RecovR
RecovR avatar
Written by RecovR
Updated over a week ago

The Company Admin Role

Company-level Management
RecovR avatar
Written by RecovR
Updated over a week ago

The Location Admin Role

Training Video & Features Overview
RecovR avatar
Written by RecovR
Updated over a week ago

The Editor Role

Training Video & Features Overview
RecovR avatar
Written by RecovR
Updated over a week ago

The Viewer Role Training

Training Video & Features Overview
RecovR avatar
Written by RecovR
Updated over a week ago
Accessing Customer Support

Access to Online Training and Support

RecovR avatar
Written by RecovR
Updated over a week ago
Installation & Setup

Setting Up Operating Hours & Alert Rules

RecovR avatar
Written by RecovR
Updated over a week ago

Getting Started with Location Tracking

Setting up floors, zones, and beacons
RecovR avatar
Written by RecovR
Updated over a week ago

Creating and Editing Zones

RecovR avatar
Written by RecovR
Updated over a week ago

Beacon Activation & Installation

How to activate and install your beacons
RecovR avatar
Written by RecovR
Updated over a week ago

Create & Manage New Users

Add & Delete Users in Your Dealership
RecovR avatar
Written by RecovR
Updated over a week ago
Vehicle Management

Vehicle Alert States

What do the alerts on my vehicle mean?
RecovR avatar
Written by RecovR
Updated over a week ago

Vehicle & Locator Map Icons

Map Key for Locators & Vehicles
RecovR avatar
Written by RecovR
Updated over a week ago

Creating Vehicles: Bulk or Individually

RecovR avatar
Written by RecovR
Updated over a week ago

Locating a Vehicle

RecovR avatar
Written by RecovR
Updated over a week ago

View Your Location on the Map

Turning on Location Services
RecovR avatar
Written by RecovR
Updated over a week ago
Locator Management

Customer Locator Replacements

How can I swap a customer's locator?
RecovR avatar
Written by RecovR
Updated over a week ago

Locator Activation

RecovR avatar
Written by RecovR
Updated over a week ago
Sales

Selling a Vehicle With & Without RecovR

RecovR avatar
Written by RecovR
Updated over a week ago

Sale Pending Alerts & Completing a Sale

Role: Porters & Lot Workers
RecovR avatar
Written by RecovR
Updated over a week ago

Voiding A Sale

RecovR avatar
Written by RecovR
Updated over a week ago

Managing Drive Offs

What are they and how to handle them
RecovR avatar
Written by RecovR
Updated over a week ago

Guide to the Billing Dashboard

Role: Billing Administrator, Company Admin
RecovR avatar
Written by RecovR
Updated over a week ago
Theft Recovery

Activating or Ending Theft Recovery

RecovR avatar
Written by RecovR
Updated over a week ago
Pairing

Vehicle Position Pending

Why is my vehicle position pending?
RecovR avatar
Written by RecovR
Updated over a week ago

Pair a Locator with a Vehicle

Role: All
RecovR avatar
Written by RecovR
Updated over a week ago

Unpair a Locator from a Vehicle

Roles: All
RecovR avatar
Written by RecovR
Updated over a week ago
Personal Account Settings

Enable Alerts & Notifications

RecovR avatar
Written by RecovR
Updated over a week ago

Update Your Contact Information

Roles: All
RecovR avatar
Written by RecovR
Updated over a week ago

Reset Your Password

RecovR avatar
Written by RecovR
Updated over a week ago