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Tag Zone Position Update Logic & Status
Tag Zone Position Update Logic & Status
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Written by AT Ops
Updated this week

Tag Zone Position Update Logic

The system will update the position of the Tags on the RecovR UI accordingly to the following rules:

  • Every 15 minutes for every Tag who has changed Zone in that period of time.

  • Every 60 minutes for all the Location Tags.

Tag Status

Tags can report various business statuses over their lifetime. These are set according to the following rules:

Manufactured

When a tag is first uploaded to the system, it sets the initial status of the tag to Manufactured.

Available

Available indicates that the tag is ready to be used but currently not paired to a Key.

Paired

When a Tag is paired to a Key , its status is updated to Paired.

Ability to Pair: In order to pair a tag to a Key it is required that the last heartbeat reported by any gateway on site is no more than 10 minutes old and the tag battery is more than 50%. Check the article "Pair & unpair a Tag to a Key" for more informations on this subject.

Not Reporting / Not Operational

In cases where a Tag has not reported in for a set amount of time (which can be verified by the last heartbeat field) the business status is set to Not Reporting or Not-Operational according to the rules below.

If the Tag reports back in, it will be returned to the appropriate Available or Paired status above (based on whether it’s currently Paired or Unpaired to a Key).

  • Not Reporting: If a Tag’s Last Heartbeat is older than 65 minutes, its business state will update to Not Reporting

  • Non-Operational: If a Tag’s Last Heartbeat is older than 125 minutes, its business state will update to Non-Operational

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