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General Car Owner FAQs
General Car Owner FAQs
Articles for Car Owners
A
31 articles in this collection
Written by
RecovR
and
AT Ops
Getting Started
Mobile App Overview
Instruction and Demos for RecovR Mobile App Features
Written by
RecovR
Updated over a week ago
What should I do if I get a token expired error?
How to process if you receive an error during account activation that your token is expired.
Written by
RecovR
Updated over a week ago
Activate Your RecovR Account
Setting up the RecovR mobile app for the first time
Written by
RecovR
Updated over a week ago
Mobile app
Can I add friends and family members to my RecovR account?
Written by
RecovR
Updated over a week ago
Mobile App - supported OS Versions
iOS, Androird, Microsoft Mobile App
A
Written by
AT Ops
Updated over a week ago
Can I use the RecovR app on multiple phones?
Written by
RecovR
Updated over a week ago
How do I check my locator's battery level?
Check locator information and battery level percentage
Written by
RecovR
Updated over a week ago
How do I contact support?
Written by
RecovR
Updated over a week ago
How to Lock Your Vehicle's Location
Written by
RecovR
Updated over a week ago
Who do I reach out for issues with the Mobile Application on my phone?
A
Written by
AT Ops
Updated over a week ago
How do I know if my locator is still working ?
Written by
RecovR
Updated over a week ago
I don't remember my password, or my password doesn't allow me to login
Written by
RecovR
Updated over a week ago
The RecovR mobile native app is crashing
A
Written by
AT Ops
Updated over a week ago
I find the RecovR mobile native app on the App store, but it is not supported on my phone?
A
Written by
AT Ops
Updated over a week ago
I don’t find the RecovR mobile native app on the App store?
A
Written by
AT Ops
Updated over a week ago
I clicked on Request Vehicle Location, but I did not get a vehicle location, what should I do?
A
Written by
AT Ops
Updated over a week ago
I received the car position, but still don’t find my car
Written by
RecovR
Updated over a week ago
Where can I find the list of car dealers for maintenance or purchase?
A
Written by
AT Ops
Updated over a week ago
Localization
How to Locate Your Vehicle
Use the Locate Me feature to get your vehicle's current position
Written by
RecovR
Updated over a week ago
Is my RecovR locator always active
Written by
RecovR
Updated over a week ago
Who has access to my vehicle location data?
A
Written by
AT Ops
Updated over a week ago
When is my vehicle location updated?
Written by
RecovR
Updated over a week ago
Does my RecovR tracker work everywhere?
Written by
RecovR
Updated over a week ago
With whom can I share my vehicle's position?
A
Written by
AT Ops
Updated over a week ago
Sharing your vehicle's location
How to share you vehicle location with friends, family, and law enforcement
Written by
RecovR
Updated over a week ago
Car stolen
What should I do if my car has been stolen?
How to activate and end Theft Recovery Mode and share your vehicle location with Law Enforcement
Written by
RecovR
Updated over a week ago
My car is stolen and my locator battery is low
A
Written by
AT Ops
Updated over a week ago
My stolen car was not recovered - Law Enforcement was unable to find it
how to claim a refund in case a stolen car was not recovered despite the help of Law Enforcement
A
Written by
AT Ops
Updated over a week ago
Contract
How can I request a refund or cancel the subscription
Customer requests a refund - no longer wants the device
A
Written by
AT Ops
Updated over a week ago
Information update
How do I update my contact information (name, email, phone number, and address)?
Update your contact email
Written by
RecovR
Updated over a week ago
How do I update my vehicle information?
Update license plate VIN, year, make/model, trim, or color
Written by
RecovR
Updated over a week ago