Ring Phone Feature
When the Ring Phone Feature is enabled, the user can click the button on the front of the RecovR tag twice to ring and locate their phone.
Enabling Ring Phone Feature
The ability to ring the phone from the key tag is disabled by default in order to preserve the phone’s battery life. It must be enabled on a per-key basis on the key’s detail page, as shown below. When enabling this feature, the user will see a carousel pop-up that provides instructions on how to use the feature, explains the operating system settings limitations, and highlights the increased battery usage on their phone.
Ringing the Phone
When the user clicks the button on the front of the RecovR Tag twice, the connection will be made and phone will ring if the following 3 factors are true:
Phone is within range of key, and
RecovR app is open in the background, and
Ring Phone feature is enabled for that key.
If these 3 factors are true, ringing will start right away and a pop-up notification appears with the option to stop the ring.
Failure State
Phone will NOT ring if:
Phone is NOT within range of key, and/or
RecovR app is NOT open in the background, and/or
Ring Phone feature is not enabled
If any of these 3 factors is true, then the phone will not ring. There is no failure state message to the user if the phone is unable to ring for the reasons listed above.
Stop Ringing
There are 2 ways to stop the phone’s ringing: by pressing Stop on the phone’s push notification or OS modal, or pressing the button on the key tag again.
Press Stop on Phone Modal: ringing will stop immediately.
Presses Button on Tag:
Success: The phone will only stop ringing if:
The key and the phone are within range of each other
The RecovR app is open in the phone’s background
Failure: The phone will keep ringing if:
The phone and key are NOT within range of each other, and/or
The RecovR app is NOT open in the phone’s background
Note that the phone will only keep ringing for approx. 30 seconds before stopping on its own.